01—FAQ
Actual answers, not marketing.
Real questions from real owners. If yours isn't here, drop it on LinkedIn or email me directly.
Is my data safe with the AI tools you build?
Yes — and this is where most AI consultants fall down. Every system I build uses encrypted storage (AWS), strict access controls, and audit logging. I never send your data to a third-party model without your written approval. Healthcare clients get full HIPAA architecture, including signed BAAs.We're not a tech company. Can you still help?
That's exactly who I work with. If you were already technical, you wouldn't need me. I translate AI into plain English, handle every technical step, and train your team in plain English. Zero coding required on your end.Is this just a ChatGPT wrapper?
No. I build custom integrations using enterprise-grade infrastructure — AWS, Snowflake, Anthropic's Claude, OpenAI's API. The work integrates with your actual business systems, complies with your industry regulations, and is built to scale.How much does this actually cost?
$250 / hour for 1-on-1 consulting. AI Opportunity Audits run $1,500–$2,500 over 1–2 weeks. Quick-Win Sprints run $3,500–$6,000 at fixed scope. Core Implementation runs $8,000–$15,000 over 4–6 weeks. Optional retainer $1,500–$3,500 / month after launch.Are you a big agency with offshore developers?
No. I'm Eugenio — the person who answers your emails, takes your calls, and builds your systems. American-built. No offshore. No outsourcing. Boutique by design.Will you sign a BAA?
Yes. Every healthcare engagement starts with a Business Associate Agreement before I touch a single piece of PHI. If your last consultant didn't offer this, that's a flag.What happens if we stop working together?
You own everything I build. Your AWS account. Your domains. Your data. Your prompts. Your code. No lock-in. If we part ways, you walk away with a working system, full documentation, and your team trained on it.Can you do this remotely or do I have to be in Charlotte?
I work primarily with Charlotte and surrounding-area businesses (Ballantyne, SouthPark, Lake Norman, Matthews, Fort Mill, Huntersville). For the right fit elsewhere in NC or SC, reach out and ask.Do you sell AI courses, masterminds, or coaching programs?
No. I'm a services company. I build AI for businesses, I don't sell people the dream of building it. If you want a course, there are 4,000 of them on YouTube, most of them bad.How long does it take to see results?
Quick-Win Sprints ship in 2–3 weeks. Most clients see operational impact within the first 2 weeks of go-live, and full ROI within 60–90 days. We pick the right first project specifically for fast measurable wins.Why don't you offer a free discovery call like everyone else?
Because the free discovery call is a sales tool dressed up as generosity. I charge $250 for the session so I can prep — read your pre-meeting form, study your business, and walk in with hypotheses about your top opportunities. If you want my expertise, you can pay for it.What does the pre-call questionnaire ask?
Ten questions, ~10 minutes. What's the most expensive recurring task someone on your team does. What software you're overpaying for. Where in the business someone is typing data from one system into another. The question about AI you'd ask if you weren't worried about sounding behind.What do I walk away with after the audit?
A written summary in your inbox within 48 hours. Top 3 opportunities, recommended tool stack, what NOT to do, and suggested next step. An AI notetaker captures the call so I can stay focused on your business.